Impressions Dental in Erie, Colorado

The most complete information about dentist "Impressions Dental" in Erie

Contacts of Impressions Dental

Address:
615 Mitchell Way #104, Erie, Colorado 80516

Website:
impressionscolorado.com

Phone:
+1 303-828-9998

Types:
Dentist

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Lynne Norder

Posted Nov, 29 2019

The dentist here is very nice (Dr. Andrew), as is hygienist Leeann , but their office staff and billing department is a MESS! I have been dealing with them for months over their inability to correctly bill insurance for covered services like x-rays and fluoride. Every time I call they are "getting a new office manager" and I'm told "we will look into that" and NOTHING is done until I get another bill and start the process over again. My relationship with this office ended today when I received a letter threatening collections and 18% interest on a small balance about which I was supposed to have received a call when they got "the new office manager". I am done! Dentists are a dime a dozen, especially in Erie! Until Dr. Andrew hires a staff that knows what they are doing and how to properly bill insurance (then accept responsibility for when they make a mistake instead of telling the patient "It's your insurance- you deal with them") it is not worth my time and stress to keep dealing with them. If you don't mind overpaying, being double billed, and generally blown off when you call about an issue then you're probably fine here. Otherwise avoid!